Welcome to xivstorage. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Use

By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. These Terms & Conditions apply to all visitors, customers, and users of the site.

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

2. Nature of Products

xivstorage sells liquidation pallets, which may include overstock, shelf pulls, customer returns, or mixed-condition merchandise.

• Product assortments vary by pallet

• Item counts, brands, and conditions are estimates unless otherwise stated

• All liquidation merchandise is sold as-is, unless explicitly noted

We do not guarantee specific brands, models, resale value, or profitability.

3. Product Listings & Accuracy

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur.

xivstorage reserves the right to:

• Correct inaccuracies

• Update product information

• Cancel or refuse orders due to errors or availability issues

If an order is canceled after payment, a full refund will be issued.

4. Pricing & Payments

All prices are listed in U.S. dollars unless stated otherwise. Payment must be completed in full before an order is processed or shipped.

We reserve the right to change prices at any time without notice.

5. Shipping

Shipping is handled via freight carriers due to the size and weight of liquidation pallets.

• Standard shipping time is 5–10 business days after processing

• Flat rate shipping of $120 per pallet applies unless otherwise stated

Customers are responsible for providing accurate delivery information and ensuring the delivery location can accept freight shipments.

6. Returns & Refunds

Our return and refund policy is outlined separately on our Refund & Return Policy page and is incorporated into these Terms & Conditions by reference.

By placing an order, you agree to the terms of that policy.

7. Limitation of Liability

xivstorage is not responsible for:

• Loss of resale value

• Business losses or missed profits

• Indirect or consequential damages

Our liability, if any, is limited to the amount paid for the purchased product.

8. Intellectual Property

All content on this website  including text, images, logos, and branding  is the property of xivstorage and may not be copied, reproduced, or used without written permission.

9. Third-Party Trademarks

Brand names and trademarks mentioned on this website belong to their respective owners and are used solely to describe the original retail source of merchandise.

xivstorage is not affiliated with, endorsed by, or sponsored by any third-party retailers or brands unless explicitly stated.

10. Prohibited Use

You agree not to use this website for:

• Any unlawful purpose

• Violating applicable laws or regulations

• Attempting to disrupt or compromise website security

We reserve the right to refuse service to anyone for any lawful reason.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us through our website.